FAQs

Protecting What Matters Most – Your Car & Your Home

Your Questions, Answered

Frequently Asked Questions

What is a Vehicle service contract?
A Vehicle Service Contract is an extended warranty covering specific repairs and services. It offers financial protection beyond the manufacturer’s warranty for mechanical breakdowns.
Why do I need a vehicle service contract?
It helps cover unexpected repair costs after the factory warranty expires. This ensures peace of mind and financial security for vehicle owners.
What would a Vehicle service contract cover?
It usually covers engine, transmission, electrical systems, and other major components. Coverage depends on the specific contract chosen.
Can I have both Auto and Home coverage?
Yes, you can bundle auto and home coverage for extra protection. Bundling may also offer you added discounts and convenience.
Where can I take my vehicle for repair work?
You can take your vehicle to any authorized repair facility listed in your contract. Many contracts also allow you to choose from nationwide networks.
What is the difference between an extended warranty I can get through the dealership and your vehicle service contract?
Dealership warranties are often more limited and costlier. Our service contracts usually offer more flexible coverage at competitive prices.
Does any additions come with the vehicle service contract?
Some plans may include extras like roadside assistance or rental car reimbursement. Be sure to check your contract for added benefits.
Are there any limits on mileage or usage?
Yes, some contracts have mileage or usage restrictions that affect coverage. Always read your agreement to understand any limitations.
How do I make a claim?
Contact our claims department by phone or use the online portal. Provide required documentation to process your claim efficiently.
What if I trade or sell my vehicle during my contract term?
Most vehicle service contracts can be transferred to the new owner for a small administrative fee. This makes your vehicle more attractive to buyers and can increase its resale value. Contact customer support for specific transfer steps and requirements.
Do I have to pay for the policy in full?
No, flexible payment options may be available based on your plan. You can often choose monthly payments instead of a lump sum.
Who do I contact if I have any questions or am looking for a quote?
Call our customer care team at (888)-807-5750, Monday to Friday, 9am–5pm ET. Or email us at info@securewarranty.org for help or quotes.